Internal Regional Account Manager

Location European Union
Discipline: Life Sciences
Job type: Sales Manager
Salary: £Attractive salary from £60K / €70K
Contact name: Jeremy Clarke

Contact email: jeremy@merrittrecruitment.com
Job ref: 294
Published: about 2 months ago

Home based preferably in UK, Denmark, Netherlands, Belgium, Spain, Italy or Scandinavia

Internal sales covering either the UK or European mainland

  • A great opportunity for a seasoned and multilingual internal sales specialist to support new business development for a cutting edge genotyping service.

  • You will be responsible for automated genotyping sales, lead management and pull-through.

  • Expected to qualify accounts for up-and-cross selling opportunities for the Regional Sales Management team.

  • Working closely with and triage current customers and lead inquiries with Customer Success, Genetic Resolutions, Field Sales, and software support teams.

  • Serve academic research partners and laboratories in a professional, ethical, and persuasive manner to increase sales within allotted territory.

Key Responsibilities:

  • Onboard inbound genotyping leads and engage new prospects via outbound sales calls and emails.

  • Maintain and service new genotyping customers from registration onwards.

  • Support ongoing sales administrative tasks to assist customer needs such as account set up, logistics and follow up.

  • Qualify genotyping accounts for adoption of additional product lines and services in specialist software and diagnostic sales, liaising with the regional field based sales teams across UK or Europe.

  • Initiate approaches to prospective leads to uncover immediate need and map decision-makers, their current genotyping models and pain points.

  • Expect 5-7 business calls per day with all business interactions recorded in SaleForce.

  • Follow up genotyping leads from conferences and exhibitions, customer meetings and presentations, marketing initiatives and other lead sources from interest to adoption.

  • Triage technical inquiries and complaints and conduct warm hand off to the appropriate support team.

  • Attend Sales Call, Weekly Company-Wide Calls, Annual Sales Meetings, and Sales Training Programs.

  • Attend conferences and exhibitions as needed.

Required Qualifications & Experience:

  • A minimum of a Bachelor’s degree in Business, Marketing, Science or related field of study preferred.

  • Must have at least 5 years’ experience in sales or business development.

  • Experience selling in Life Science field and laboratory setting preferred and highly beneficial.

  • For UK only role - must be able to fluently speak, read and write in English

  • For European only role - must be able to fluently speak, read and write in English and at least one other European language

  • Must be proficient with Microsoft Office Suite.

  • Must have the right to work in the UK or other listed country - sponsorship is not available

Additional Skills:

  • Able to define and plan for the objective for each call.

  • Ability to influence prospects or existing customers towards objective or close.

  • Develop suitable materials and knowledge base to support client facing activities.

  • React promptly to customers, maintain a high service level and develop strong professional relationships.

  • Possess outstanding communication (verbal and written) skills and communicate effectively in a multi-ethnic and multi-cultural customer setting.

  • Outgoing, flexible, adaptable, energetic and self motivated with attention detail and able to prioritise and multi-task.

  • Willing to travel up to 10% of the time.

Our client is offering a great opportunity to further develop your sales skills in a dynamic, highly collegiate and fast growing organisation with a world leading genotyping service and a continuously developing suite of additional products and services.

Remuneration will be paid in your local currency.